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Note that it says "The app’s data will be deleted." This does not include your files. What a reset does is reset settings, history, and perhaps more that is specific to the configuration of the program. A progress bar appears and shows progress while the repair happens. Once done, a checkbox will be added to the repair button. A vast community of Microsoft Office365 users that are working together to support the product and others. If individuals in your organization are using an older version of Office, we recommend you upgrade to the latest version.
But fret not; this comprehensive guide will unravel the mysteries behind this Outlook Stuck on Loading Profile issue. Moreover, we’ll equip you with the knowledge to get your Outlook back in action. To work around the issue, you will need to end all Office processes that are running and disable the presence features. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted.
For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic. Users need licenses to install Office and to use Outlook, SharePoint Online, Lync Online, and other services. As the Office 365 for business admin, you're responsible for Managing user software in Office 365. You assign licenses to new users when creating new accounts, or add licenses to existing users, see Assign licenses to users in Office 365 for business. To remove licenses from users, see Remove licenses from users in Office 365 for business.
Still, the files you send to the recycle bin are not permanently removed. File and storage issues with Microsoft Office 365 are more serious than other issues. They are not merely inconvenient and slow down work but can also lead to critical data loss.
In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks. Therefore, admins should view the issues and solutions listed under both the Office for business and Microsoft 365 Admin tabs. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. If you need to install the 64-bit version, select the PC step-by-step tab and expand the section, "Install or reinstall an Office for business product." If you previously installed the 32-bit version of Office on your PC, but decide you now want the 64-bit version, you'll have to uninstall 32-bit and then reinstall the 64-bit version of Office.
Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center. Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only).
In that case, using a professional tool comes to your rescue. It’s also crucial to ensure that the version of Outlook you’re using is compatible with your Windows operating system version. The above solution will help you to resolve the Outlook Stuck at Loading Profile error. Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one.
Some of them allow users to get updates before the main release while others provide updates at a later time. The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. If microsoft 365 support services you’re coming from section 2, grab the download link for what Microsoft calls the "uninstall support tool" in its Support pages.
If network connectivity is solid and you’ve ruled out firewall or proxy blocks, clearing cached credentials and repairing the Office installation are the next logical steps. Office 365 uses several internet endpoints and cloud services to authenticate users and validate licenses. If <a href="https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html">microsoft 365 support services</a> the provided recommendations don’t help you resolve the issues or you want to send Office 365 complaints, call Microsoft support. You can unintentionally send an important Microsoft 365 item to the recycle bin, especially if you have too many files on your device’s hard drive.
Now, let’s look at how to fix these issues step by step. Your trusted tech help & troubleshooting hub. If the error microsoft 365 support services occurs during a Windows update, the Windows Troubleshooter can help identify and fix the problem.