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on November 25, 2025
If you have forgotten your password for the Office 365 account, try to recover or reset the password. If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period. The steps to access the repair tool vary depending on your operating system. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. As an Office 365 admin, you can check Office 365 service health.
Microsoft 365 empowers your organization to organize, and safely store files in OneDrive with intuitive and easy organizational tools. Anyone in your organization can quickly create documents, presentations, and worksheets within a single, unified app experience. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted.
Now, let’s look at how to fix these issues step by step. Your trusted tech help & troubleshooting hub. If <a href="https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/">Solve365 support page</a> the error occurs during a Windows update, the Windows Troubleshooter can help identify and fix the problem.
I didn’t have to reboot, but did have to get users signed off before running the third command. Try the tool mentioned above because it is effective and convenient, and it scans and fixes errors in both PST and OST files. This tool can be downloaded for free as a trial version.
You’ll see the "Uninstall or change a program" window where you have to access the list of applications, find the Office 365 program, and initiate online repair. Microsoft Office 365 is one of the essential programs that ensure productivity and collaboration across teams in an organization. Its suite of useful applications and cloud-based services provides an all-in-one tool that streamlines communication and processes in a business.
You must provide this code to the support representative to grant them access to your organization's account. In most countries/regions, billing support for Microsoft 365 for business products and services is provided in English from 9 AM-5 PM, Monday through Friday. Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription.
He has almost two years of writing experience and has written about many Technologies such as Cloud Computing, Intelligence, IoT, and Email Management. The upcoming section will discuss various solutions to fix this problem. The "We Couldn’t Create the Outlook Data File" error can emerge due to various underlying causes, disrupting the smooth setup or configuration of Microsoft Outlook.
If you are using Office for work or school, you will likelyl have to use your work or school email account to sign in. If you are having trouble logging in, first check the number lock and caps lock keys on your keyboard. If you are 100% certain you are entering the login information correctly and you still can not log in, there are ways to regain access to your account by resetting your password. Find help, training, and technical support for users of Office products on support.office.com. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves.
Sometimes, a weak or unstable internet connection can cause Outlook to misbehave. To check if this is the issue, temporarily disconnect from your Wi-Fi or unplug your LAN cable, and then try opening Outlook again. If you receive a connectivity error, your network might be to blame. You can also connect to a different Wi-Fi source to see if that resolves the problem.
Corrupt data files (OST or PST) can also cause this Outlook crashing issue. However, rebuilding the data file can resolve corruption issues. Most businesses and organizations rely on Outlook for daily communication and scheduling. This issue can disrupt your workflow and lead to data loss if not addressed promptly. Therefore, to help you out with this issue, here is a comprehensive guide with some effective troubleshooting solutions. However, often these situations lead to PST file corruption.
Check out all of our small business content on Small business help & learning. Microsoft Create has professionally designed, fully customizable templates to help you get things done. For more information about the availability of support throughout the life of your product, visit the Microsoft Lifecycle Policy . See the table below for the type of support you can get depending on your product.