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by Franklin Spady on October 3, 2025

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When you install Office 2016, all the applications that came with your particular Office product are installed at the same time. If you’re coming from section 2, grab <a href="https://lisar.ae/office365notsyncingfix230573">Outlook calendar sync fix</a> the download link for what Microsoft calls the "uninstall support tool" in its Support pages. Its filename is SetupProd_Offscrub.exe, so I’ve gotten in the habit of calling it "OffScrub" myself.

Beyond Tools: Why a SAM Tool Isn’t a Complete Solution

Just before the progress bar completed, a notification popped up to tell me that my Office install was complete. The installer window changed to an animated display that included what’s shown in Figure 8. Then it took another 4 minutes and 24 seconds for the (genuine) progress bar shown above to download all the files. Watching my network access while this was underway, I saw the typical on-again, off-again download behavior for Windows Update occurring here. The download meter ran as high as 180 Mbps, and as low as a few Kbps while the download was underway. The easiest way to determine this is to take the document to a different computer running another copy of Microsoft Office and attempt to open the document there.

How do I fix Office 365 errors? <br><br>

Help with Office product keys

A vast community of Microsoft Office365 users that are working together to support the product and others.If it didn't, tell us more about your issue, including any error messages your received and where you were in the install process when you received it.The absolute worst case requires running a cleanup tool on the current Office installation, followed by a clean install of a new copy of Office.If you're not sure which operating system you have, see Which Windows operating system am I running?You assign licenses to new users when creating new accounts, or add licenses to existing users, see Assign licenses to users in Office 365 for business.Try signing out of Office 365 and then signing back in.To remove licenses from users, see Remove licenses from users in Office 365 for business.To check what the latest update is, see Update history for Office for Mac.If there's a Learn More link on the error message, select that.

In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks. Therefore, admins should view the issues and solutions listed under both the Office for business and Microsoft 365 Admin tabs. Once you’ve installed the program, the home screen opens up, as shown in Figure 10. It includes options for Teams, Office, the Outlook desktop client, Outlook on the web, advanced diagnostics, and more. If you have any Office applications open, you’ll be asked to close them before the repairs can complete. On my test machine, for example, I had Outlook open.

How do I deploy Office to multiple computers in my organization?

A window opens to ask you if you’re ready to commence repairs. With the Quick Repair radio button selected, click the Repair button near the bottom right corner of the window. I was initially concerned that that had happened with my production schedule spreadsheet. Come with me as I write this article in real time as I try to resolve the issue. I do it again, and I get this error — well, now I can’t show you because Excel is refusing to open up at all. The error indicates that my previous open was unsuccessful, and asks if I would like to open Excel in safe mode.

Upgrade or update issues

If it works, then it’s likely that your installation of Office is the problem, not the document. If it fails, it’s likely the document itself is at fault. Below the reset section in the Office Advanced Options (shown above) is an uninstall link. You’ll then need to re-download and reinstall Microsoft Office. If the steps above don’t help, the next step is to uninstall and reinstall Office.

In about 4 cases out of 5, in my personal experience, this step alone is enough to repair Office properly and restore it to working order. You’re working on a document or a spreadsheet, or using email, and BAM! One of your Microsoft Office applications starts acting weird or stops responding. A vast community of Microsoft Office365 users that are working together to support the product and others.

If you are still having problems, tell us more about your issue, including any error messages your received and where you were in the install process when you received them. To troubleshoot Mac activation issues, see the "Activation" section in What to try if you can't install or activate Office for Mac. Office up-to-date ensures that you have the latest security updates and fixes. If your admin has given you permission to install updates, see Install Office updates.

Be sure to check the System requirements for Office. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren't running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer's browser. Please let us know if you found any of these solutions helpful by leaving us a comment below. If it didn't, tell us more about your issue, including any error messages your received and where you were in the install process when you received it. We'll use that information to help investigate your issue further.

Note that it says "The app’s data will be deleted." This does not include your files. What a reset does is reset settings, history, and perhaps more that is specific to the configuration of the program. Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment.

Topics: office 365 support guide, fixtechguide office 365 support, outlook not syncing emails

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