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on October 1, 2025
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Find solutions to common problems or get help from a support agent. You say you’re not using the "cloud" version of O365, I’m not sure what you mean there - O365/Microsoft 365 is a cloud service. Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues.
How to fix email sync issues? <br><br>
Reduce Mailbox Size
Before we know the solutions, we will understand a few common causes of the Outlook sync problem. The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems. It is capable of automatically identifying problems with account setups, sync, and other typical mistakes. To solve your Outlook issues, download the application from the Microsoft website and follow the directions. I’m going to delete the account and add it again to see if that fixes it.
It is capable of automatically identifying problems with account setups, sync, and other typical mistakes.To make sure there are no issues, click Test Account Settings to test the connection.Now, we will verify the server settings to fix the Outlook synchronization error.It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes.Hello, Paulett7086, the first what I would recommend is to check the network connection and network connection settings.To solve your Outlook issues, download the application from the Microsoft website and follow the directions.Incorrect Outlook settings can also be one of the reasons behind Outlook synchronization errors.
OST Recovery and migration
It is possible for a corrupted Outlook profile to impede synchronization. Test other programs or websites to be sure Outlook is the only problem. If the connection is poor, consider restarting your modem/router or moving to a more reliable network. After these instructions, ensure the sync settings are correct and check everything is working well.
<img src="https://images.wondershare.com/recoverit/article/2020/03/disable-outlook-add-ins-1.jpg" style="display: block;margin-left:auto;margin-right:auto;" alt="Email sync repair for Outlook 365" class="aligncenter" />
Repair a profile in Outlook
<img src="https://images.wondershare.com/recoverit/article/2020/03/run-outlook-as-administrator.jpg" style="display: block;margin-left:auto;margin-right:auto;" alt="Email sync repair for Outlook 365" class="aligncenter" />
Outlook’s ability to connect to the mail server may be blocked by firewalls or antivirus software. After you’re satisfied, turn off your firewall or antivirus program for a while. If it does, you might need to include Outlook exceptions in the settings of your security program. Hello, Paulett7086, the first what I would recommend is to check the network connection and network connection settings. Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not.
Update Outlook and Office
<img src="https://www.sfware.com/blog/wp-content/uploads/2025/03/outlook-repair.png" style="display: block;margin-left:auto;margin-right:auto;" alt="Email sync repair for Outlook 365" class="aligncenter" />
If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool. This software allows users to process numerous OST files at once without any size limitations. Moreover, it maintains the folder hierarchy and metaproperties of the data when processing Outlook data <a href="https://www.kenpoguy.com/phasickombatives/viewtopic.php?id=5541015">Fix outlook stuck on loading profile</a> files. This tool also helps users fix Outlook syncing issues by repairing OST or PST files and syncing the data smoothly.
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