Topic: customer support chatbot automation

Coordinating Multi-Channel Nurturing Sequences Advanced chatbot channels automation moves past solitary, responsive communications right into proactive, multi-channel nurturing sequences. For instance, if a customer downloads a whitepaper on your web site, your automation can cause a follow-up series: a thank-you message on site conversation, a deeper dive video sent out via Facebook Carrier a day later, and an invite to a webinar by means of text. This orchestrated approach, took care of imm...