Blogs
on September 28, 2025
This command clears any broken settings related to the navigation pane and can frequently fix startup issues. Below, we’ll guide you through a series of solutions, from simple, quick fixes to more in-depth repairs, to help you get Outlook up and running again. Use the Inbox Repair Tool (scanpst.exe) Outlook troubleshooting guide to scan your pst-file for errors.
Most likely, your Windows is running 64-bit with Office 32-bit. Use the Office 64-bit release, if supported by your organisation. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The settings in the Send/Receive Group windows let you customize the synchronization rate of the new group. One of the best things you can do- third party add-ons can slow Outlook down and cause lockups. To investigate any reported issues, dashboard filters, and drill-down investigations can be used to narrow the focus and take remedial action.
We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. To import contacts from other email services, export contacts, or clean up duplicate contacts, select an option from Outlook troubleshooting guide the Manage contacts menu. You can view more than one calendar at a time, add other calendars, choose which calendar to display, and create new calendars. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar.
Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues. Find solutions to common problems or get help from a support agent. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. The Outlook troubleshooting guide Microsoft Support and Recovery Assistant has been replaced with troubleshooters integrated into Get Help.
Each message also has a mini toolbar when you open the message in a new window. For each message, you can delete it, mark <a href="http://www.busungbio.co.kr/bbs/board.php?bo_table=free&wr_id=11494">Outlook troubleshooting guide</a> it as unread, flag the message, or pin it to keep it at the top of your folder. To show or hide the Folders list, select Show or Hide the navigation pane.
Microsoft Outlook is one of the most widely used email clients globally, especially in professional and business environments. Outlook also comes with strong built-in security features, making it a reliable choice for managing communication and workflow. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar.
Select a contact or contact list to view details in the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't.
This guide explores why Outlook is so slow to respond across platforms and how Clean Email can help improve inbox management and speed up Outlook. Delaying non-essential updates, in some cases, allows Microsoft to refine them further before they are installed. We recommend that you don’t have monthly updates enabled for Office 365 ProPlus, as these have been known to cause intermittent issues. It is very tempting to increase your file list count from 50 upwards, as ‘scrolling’ is generally preferable to ‘paging’. We have seen cases where people have raised Outlook troubleshooting guide the setting well beyond 500 and then complained of slowness.
When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. The maximum number of distribution group members is 100,000 members, and the recipient rate limit is 10,000 recipients per day. Step 1 - Follow these instructions to create a distribution group.
The built-in search will display the message below to indicate it is not using the Windows Search service. Get Help has troubleshooters for classic Outlook for Windows you can run for many common Outlook troubleshooting guide scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. Shows contacts or contact lists depending on what you selected in the left pane. Select a contact or contact list to view details in the contact card on the right.